Mary O’Carroll and Jenn McCarron, two legal operations veterans, share some insights on how to level up the legal ops at your company in 2024. Last week, both came together to hold a virtual question and answer session with tips on how to get better at the job, how to get buy-in from leadership and how to prevent problems with clients before they occur.

With more than 30 years of experience in professional development, Tracy LaLonde works with law firm leaders on generating better engagement and combating burnout amongst employees. While the 2022 trend of “quiet quitting” has stopped hitting headlines, LaLonde expresses concern that the act have passive disengagement at work has not prompted change in the workplace.

Mike Evers, a recruiter at Evers Legal, shares some unconventional wisdom for attorneys who are looking for happiness in the workplace. Evers describes a television commercial for a job site that shows a woman’s heart tearing itself out of her chest, marching into the supervisor’s office and resigning, then by the tagline “Follow Your Heart.”