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The Post-Pandemic Job Interview Part Two: What Candidates Should be Asking Now

Due diligence into their target law firms by lateral candidates is even more important in the post-COVID era. The way a law firm handled the economic shutdown and reopening, as well as its management and financial posture afterward, are vital considerations when determining which firm would be the best fit for the candidate and, for partner candidates, her clients.

When selecting a new firm to join after a crisis such as the COVID-19 pandemic, you want to assess which firm is better positioned to ride out any turbulence for long term success. In addition to the “typical” questions candidates ask during an interview, job seekers also should include the following areas of inquiry—at the appropriate time in the recruiting process and with tact, of course.

Timing

The best time to ask the more sensitive questions is when significant mutual interest has been established between the candidate and the prospective employer. For the associate, that might be after receiving an offer contingent upon reference and conflicts checks. For partner candidates, the best time usually is when the firm presents its Lateral Partner Questionnaire (LPQ) for you to complete with your historical revenue-generating information.

There may be other opportune times to pick up bits and pieces of the desired information along the way. Determining what is appropriate to ask and when depends upon the rapport you’ve established with the various interviewers and demonstrates your careful consideration, good judgment, and tactful communications skills.

Suggested questions

The answers to the below questions can tell you a lot about the financial posture and character of a firm and should help you make a wise choice for your next career move:

What was the pandemic’s effect on the firm’s bottom line? Its morale? Recruiting and retention? Strategic growth plans?

How smoothly did the transition to remote working (and back) go? What kind of support did the firm provide to its lawyers and staff during the transitions? How did the firm’s technical infrastructure perform? What were the lessons learned? What steps were taken to overcome them?

Were there layoffs or furloughs and, if so, who was affected—partners, associates, staff? How was the summer associate program affected? How were these decisions made and how were they communicated?

What other cost-cutting measures did the firm employ such as reducing resources or slashing career development and marketing budgets?

Did billing rates or policies change? How have hours, billings, and collections been affected?

Has the firm changed how it trains and develops its lawyers? Assigns work? Determines advancement and compensation?

Has the firm’s focus changed? Have particular practice areas or industry groups contracted or expanded? Has there been a change in the firm’s client base?

How did the shutdown affect recent laterals and their integration? Has it changed what the firm seeks in a lateral hire?

What are the characteristics of the lawyers who fared best at your firm during the shutdown and reopening, including both personal and professional traits?

For partners

The answers to all of the above questions are important to any candidate considering a lateral move. They are crucial, however, to one at the partner level since the more senior lawyer’s compensation most likely will be based upon a combination of the individual’s and the firm’s performance. Astonishingly, however, a 2013 American Lawyer survey found that most lateral partner candidates never asked even the most basic questions of their potential new firms about finances, firm management, or their partnership agreement. The partner candidate considering a post-pandemic lateral move will need to know even more about the general health of the firm after weathering the crisis and how any changes may affect the lateral’s ability to attract and service clients.

Attitude check

The most telling information about a firm may be the firm’s willingness or reluctance to provide it, so pay attention not only to the answers to your questions, but also to the reaction to the fact that you asked them. Any firm worthy of your serious consideration should be one that values lawyers who make important decisions based upon germane information, gathered at the appropriate time, and with tact and grace.

Valerie Fontaine is a partner in SeltzerFontaineLLC, a legal search firm based in Los Angeles. The second edition of her book,“The Right Moves: Job Search and Career Development Strategies for Lawyers,” published by NALP., is in its second edition. She can be reached at [email protected] or 310-842-6985.

The Post-Pandemic Job Interview Part One: What Prospective Employers Should be Asking Now

There’s no question that COVID-19 changed the world and your interviewing strategy should reflect this new reality. Prospective employers can learn much about the candidates under consideration by exploring how they handled the resultant business shutdown. Digging deeper into lateral prospects’ work experience during the pandemic and their reactions to the transition from office to remote working (and, at some point, back again) can be quite informative.

Timing of search

The first question is why a candidate would be seeking new employment at this uncertain time. The candidate may have a compelling reason for a move for enhanced career advancement opportunities. But, for those whose searches were prompted by furlough or layoff, hiring authorities must investigate the circumstances of the separation.

After cutting droves of lawyers during the last recession, legal employers learned a couple of hard lessons. First, eliminating large swathes of associates left law firms scrambling to rehire when work picked up and finding a shortage of trained lawyers to replace them. Second, many excellent attorneys were laid off for purely financial reasons, thus the mere fact of their unemployment did not automatically disqualify them from consideration.

Therefore, before rendering judgement, prospective employers must ferret out the facts relating to that particular candidate’s furlough or layoff. Was it for poor performance or purely a financially-based decision? Did the candidate’s previous firm lose clients or work? Was the candidate the firm’s weakest link? Was it merely the case of the candidate being last-in-first-out or the most junior? What kind of recommendations will the prospect receive from the previous firm? Can they provide work samples for you to review?

Revealing questions

Delving into candidates’ actual work experiences and reactions to the adaptations required by the pandemic shutdown can reveal much about both their hard and soft skills and, ultimately, their fit for the role and your firm. Suggested questions designed to elicit responses demonstrating the skills and traits you are seeking include:

How was your experience working remotely? How were your transitions to remote working and returning to the office? Has remote working affected how you work?
Describe how remote working affected your relationships with the clients, partners, or associates at your firm. If you had a management role, how did you handle your team? Did your communication style change during the shutdown? In what way?

Tell me about the projects you were working on right before the shutdown and those you handled while working remotely. How much did you work independently before the shutdown? Did that change, and if so, how?

Have you modified how you approach the practice of law or revised your career goals as a result of the pandemic experience?

What was your biggest challenge? What did you learn (including about yourself)? What would you do differently?

If you had more downtime because of slower work or recouped commute time, what did you do with that time? Discuss personal and career development activities.

For lateral partner candidates

Virtually every law firm engaged in lateral partner recruiting requires candidates to fill out a LPQ, or Lateral Partner Questionnaire, as part of its vetting process. The LPQ requests information such as the candidate’s educational and employment background, client base, billings and collections, and various ethics issues such as malpractice claims, involvement on corporate boards, etc. But, post-pandemic, prospective employers should ask for additional information reflecting how that historical information has been, or is expected to be, affected by the new business realities. Recommended questions include:

Did you lose clients or projects, or has your business expanded due to the pandemic? If it shrank, who, what, and why? How did you handle business development during the shutdown? What are your plans for further business development and has your strategy changed?

In addition to providing complete historical data, on the LPQ, what are realistic projections of your originations, hours, and collections based on the new, post-COVID reality?

The answers to these questions, as well as the candidates’’ attitude towards this further probing during their post-pandemic interview, will give the prospective employer significant insight into whether the prospects would be the right fit for the job and, in the long term, for the firm.

Valerie Fontaine is a partner in SeltzerFontaineLLC, a legal search firm based in Los Angeles. The second edition of her book,“The Right Moves: Job Search and Career Development Strategies for Lawyers,” published by NALP., is in its second edition. She can be reached at [email protected] or 310-842-6985.

As States Reopen, What Should Employers Know? A Seyfarth Partner Weighs In

Since March, Seyfarth Shaw labor and employment partner Brett Bartlett has been quarantined in his Atlanta home with his wife, children and pets. 

When he is not working with clients, the self-described “huge Peloton fan” is managing the stressors of practice with group bike “rides” with firm colleagues and clients, reading works by science fiction author Liu Cixin or listening to the Eagles, Bob Marley or Blake Shelton. Bartlett says in some ways, his pre-law school life experiences prepared him for this pandemic. 

“I waited tables, bartended, and worked as a short-order cook. Each of those jobs requires multitasking in high-stress circumstances, all while providing calm and straight-forward customer service,” he said. “That’s exactly what we have to do as lawyers on a daily basis, and even more so in these chaotic times.”

With the state of Georgia reopening amid the COVID-19 pandemic and other states relaxing restrictions, Bartlett discussed key issues that employers should know. 

Are you interested in learning some of these crucial issues that employers should be aware of as the country moves to reopen? Be sure to check out this Law.com article. 

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC

How Associates Can Remain Valuable and Visible During the COVID-19 Crisis

“Stay home and stay healthy” and “we’re all in this together” have become common mantras during this trying time. The COVID-19 crisis has shown us that we are sharing common experiences, but individual circumstances within that broader common experience vary greatly. 

Billable hours are down for lawyers due to their practices not being built for a crisis, and now is not the time for them to rely on a wait-it-out strategy until things go “back to normal.” 

Individuals who started the crisis with a strong financial standing are in a much better position to survive the pandemic than firms dealing with severe economic uncertainty. Those who have children who need to be homeschooled scoff at the idea that now is the right time to pursue eclectic hobbies and goals. And some associates at firms are dealing with completely different circumstances altogether. 

While corporate restructuring lawyers are gearing up, those in other practice groups are locking down. Although compensation cuts at law firms might be put into place across the board, future cost-cutting measures, such as layoffs, will not be the same for everyone. 

The unfortunate reality that’s becoming clear to many is that things are not going back to normal anytime soon. 

Are you interested in learning a few ideas for adapting to the new normal? Be sure to check out this Law.com article. 

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC

What General Counsels Are Telling Us About Innovation

The business landscape has been going through a constant and sometimes unpredictable change. In-house counsel are anticipating to drive stability and value, and act as business partners, not just legal advisers. 

Legal departments are adapting and calling for highly innovative law firms, particularly in times of global crisis. Innovative firms are able to support in-house counsel by working in concert to develop fresh strategies to meet client business goals. 

Law firms need to be partners who can think through the unexpected outcomes and inevitable changes that come with crises such as the current pandemic, and must also support legal departments that find themselves strapped for resources while facing novel issues. 

In this all-hands-on-deck situation, Hogan Lovells is developing new ways to support their clients as they help support the efforts in the COVID-19 battle. 

Are you interested in learning more about how Hogan Lovells is guiding its clients through this global pandemic? Be sure to check out this Law.com article. 

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC

In-House Hiring Amid the COVID-19 Pandemic: A New Reality

The coronavirus has completely altered the hiring landscape, perhaps forever, according to in-house and executive recruiters. But it’s not all bad. 

Businesses have been finding new and creative ways to meet up with corporate counsel prospects during this pandemic. One wanted to connect with a possible hire at a local airport, and another had a private jet waiting to take its chief lawyer finalist to its corporate headquarters. Others had meetings in their company’s parking lot—standing at least six feet apart, of course. 

“It’s not an easy time to close executive searches. It’s not impossible, but generally people want to meet in person, and you can’t really do that right now,” said Sonya Som, a partner at Chicago-based executive search firm Heidrick & Struggles.

Som, who was working to complete a general counsel search in early April, noted that jobs requiring relocation are a much harder sell during these times. Another issue that was expected was that social distancing and financial distress amid the outbreak has complicated and slowed hiring across the board, but that’s not to say the job market for in-house counsel is entirely bleak. 

Depending on the industry, businesses are still hiring in-house lawyers for all-level positions. 
Are you interested in learning more about how companies are handling in-house hiring in the middle of this global pandemic? Be sure to check out this Law.com article.

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC

COVID-19 Shifts Law Firms’ Hiring, Onboarding Process Online—To a Limit

As the COVID-19 pandemic continues, law firms are relying on technology and videoconferencing more than ever to hire and onboard attorneys and staff during this crisis. Unfortunately, however, many will not be able to achieve 100% remote onboarding. 

Lately, firms say they have shifted any in-person interviews to phone and video chats. Once a lawyer or staffer is hired, their laptop and other equipment they would need are shipped to them and all new hire and orientation protocols are completed over the phone or through video conferencing. 

While law firms are making great strides on this front to keep business as usual, there are still some barriers they have faced in trying to go fully remote, such as getting a new partners’ book of business, having remote access capabilities to access physical files, and more.

Are you interested in learning more about how law firms are heavily relying on technology to keep their firms running and the challenges they are facing during this time? Be sure to check out this Law.com article. 

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC

Summer Associate Hiring Was Strong, but COVID-19 Prompts Uncertainty Ahead

Recent data from the National Association for Law Placement shows 2019 was a strong year for summer associate hiring, but the COVID-19 crisis is raising questions on whether those summer programs will go on as expected. 

Following a strong recruiting season last year, many second-year students and soon-to-be graduates are beginning to worry about how this pandemic could affect their pending offers to work as associates this fall.

The NALP recently released new data in mid-March that suggests the latest law firm recruiting cycle was a strong one. Offer rates to 2019 summer associates hit a record high of 98%, which means nearly every summer associate last year received an offer to return to their firms after graduation. 

However, summer associate classes fell from 14 to 13, driven by the largest firms pulling back on the number of associates they hired in the summer, the NALP data shows. But it still remains to be seen how COVID-19 will impact associate hiring.

Are you interested in learning more about upcoming summer associate programs, the law firm recruiting cycle and how this pandemic may affect summer associate hiring? Be sure to check out this Law.com article.

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC

Confessions of a Legal Recruiter: Come Out Of The COVID-19 Crisis With New Opportunities

Confessions of a Legal Recruiter is an ongoing series of articles to advise experienced attorneys at every stage of their career to take them to the next level. From making the lateral partner move to succession planning.

Our lives have been turned inside out by this deadly coronavirus. Losing your head in a crisis is a good way to become the crisis.

Don’t let COVID-19 derail your career goals. There’s always an opportunity with crisis.

“It’s crazy out there right now and the near future looks pretty scary. Let’s take this time to come out of this crisis with new opportunities and options for your career. Put yourself in a position to take advantage of this situation as we kick start this new wild ride into the next decade.” — Shari Davidson, President On Balance Search Consultants.

Sometimes we all need a crisis in our lives to kickstart our goals in life:

Anticipate. Think ahead. What obstacles do you foresee in the near future?

Relationships. Relationships change over time, consider severing ties or at least distancing yourself from those who aren’t making a positive difference in your career.

What is your emotional investment? Is the work you are doing challenging? Are you content or complacent? Are you happy? Don’t become disengaged and disillusioned.

Take Action. Find a legal recruiter who has a track record of success but more importantly has a solid reputation for integrity.

o Assess your firm’s workplace culture, policies, practices, benefits, etc.
o Are your career needs and wants are defined according to your goals?
o Evaluate your worth at the firm and assess if the best options are putting your skills out there to secure a better position at a new law firm.

This is a crippling time of uncertainty. Fear and paranoia are pervasive right now. Change your mindset, don’t view this crisis as a paralyzing event. Spend this time wisely and focus on where you can move into a new opportunity that is perfect for you.

About On Balance Search
On Balance offers great insight and industry intelligence. Shari Davidson, president of On Balance Search Consultants, advises experienced attorneys at every stage of their career to take them to the next level. From making the lateral partner move to succession planning.
Shari takes a proactive approach to advising law firms on how to take a firm to the next level and helps rising talent make the transition to the right law firm. On Balance Search identifies opportunities that exist today, not down the road.

Contact us today. Call 516.731.4300 or visit our website at https://www.onbalancesearch.com

Please note that the content of this blog does not constitute legal advice and is only intended for the educational purpose of the reader. Please consult your legal counsel for specifics regarding your specific circumstances and the laws in your states pertaining to social media and any legal restrictions regarding the law.

How Coronavirus and a Bear Market Could Upend Law Firm Hiring

As the COVID-19 crisis continues, there are no signs of a panicked hiring freeze just yet. Offers are even already out to the newest round of associates. However, as this situation evolves, the pandemic is bound to affect the legal job market. 

When the U.S. stock market crashed in 2008, the response among law firms was swift and nearly uniform. All hiring halted after the Lehman Brothers bankruptcy prompted a 4.5% on-day drop in the Dow Jones Industrial Average in mid-September. 

Law students who already had interviews in August received offers, but after the crash, students got nothing, even those from top schools. 

Now, fast-forwarding to the second week of March this year, the Dow dropped by 7.8% at the beginning of the week and then dropped another 5.8% mid-week. Since the peak in mid-February, the index is now down 20.5%.  

With all this panic, firms have yet to waver, at least openly. 

Are you interested in learning more about how the coronavirus and a declining market could freeze law firm hiring, and how firms are starting to be affected by this pandemic? Be sure to check out this Law.com article. 

Author:
Victoria Ostrander
Assistant Editor
The American Lawyer | National Law Journal | Corporate Counsel
Email: [email protected]
ALM Media Properties LLC