A New Era of ‘Going Above and Beyond’

Tracy LaLonde witnessed firsthand the transformation of what it meant to “go above and beyond” in the post-pandemic world. Instead of putting in the most hours or staying late nights at the office, those who innovate and bring about change are regarded as excellent employees.

LaLonde, who has more than 30 years of training, consulting, and professional development experience, writes that billing the most hours and taking on more tasks than one can handle used to earn the most respect. But now it’s about working smarter instead of longer hours. 

“It’s about proactivity, not just productivity,” LaLonde writes. “Our post-pandemic reality has underscored the importance of being adaptable, thinking ahead, and being ready to pivot at a moment’s notice, all while maintaining the high quality of work our clients expect.”

Firms are now looking for team members who are eager learners and quick adapters. Working remotely has helped bring about this shift, as it requires teams to work independently. LaLonde writes of “Ten Actions That Define New Standards of Excellence” in her column, with the first being proactive team members that can anticipate needs and act without prompting. 

Are you interested in learning more about how to go “above and beyond” in the post-pandemic legal industry?  Read more in this law.com article.